got the same problem with the crafter western guitar of my gf. it's a pretty damn good
sounding guitar with a kewl b-band pickup system which sounds very rich and full. but you can't play ANYTHING above the 5th fret and barrés are almost impossible without at least 2 strings buzzing.
when we recorded a 4min song we played the rhythm guitar in 5-20s steps because mistakes increased and hands got tired and hurt.
a pic of it:
any1 know these guitars?
thanks for the tip with the filing down... i'll have a careful look at it, but i reckon you'd have to file down at least 1mm of the plastic to achieve an effect... the action is about 1cm at the 12th fret
wasn't always like this... when we bought it you could play well on it, tbh... shall we take it back to the store?