Must I adjust rrem springs on Brand New VWH?

[socalscorpio]

Hi all,

Been playing 30 years. This is my first post as a brand new Jem VWH owner. New to the site. Looks like a great resource.

My question is... does one typically need to adjust the trem springs to achieve standard tuning fresh out of the box?

I did a quick search for this and didn't see anything right off the bat. Due to time constraints I'll post a new thread. Hoping someone has some experience with this.

The background:

I just bought my VWH brand new from Sweetwater Sound 2 days ago. It arrived yesterday. They claim to do a "55 point inspection" whenever they send a guitar out, but when I took it of the box out and examined it yesterday... it was flat from standard tuning. I unlocked and tried to slowly bring each string up hoping it would balance... but from what I can see the bridge is creeping up away from neutral and I'm not arriving at standard tuning yet... and I know that's not a good thing.

I've owned and operated original Floyd Rose guitars in the past and I know there is a point where you can screw the trem springs deeper to pull the guitar up to standard tuning and keep the bridge parallel to the body. I just didn't think I'd have to do that fresh out of the box.

Any input here?

On a totally seperate note... I can see 2 nicks in the trem cavity from where it appears to me a Sweetwater tech removed all the strings without blocking the trem. The two sharp edges on each side of the trem dug into the white paint, on one side actually cutting so deep you can see the wood. You think this would be reason enough to send it back to them?

[moebius]

Check out Rich's site. He has a lot of good information regarding setup.
http://www.ibanezrules.com/tech/setup/index.htm

I would consider yourself lucky to have all 6 strings on it "straight out of the box" from a store like that. I don't think it is all that common to have one set up correctly from a big store unless you request they do a setup for you.

[socalscorpio]

Thanks. Yeah I read that whole thing and have a reasonable amount of previous Floyd Rose setup experience. I just thought maybe the folks who produce and sell a guitar at this price point would go the extra mile to have it set up, calibrated, and ready for standard tuning. I mean if you're going to get it within a semitone... why not take it to the hole? :-)

[Rich]

Then why would you purchase from a box store?!

[socalscorpio]

True. You know what Rich... I only found out about your site & service AFTER I made the order. There is a very good chance I may return due to the trem cavity paint chip they sent me. Looks like you have something in stock so I will get back with ya :-)

[Rich]

It came chipped?! And you paid extra for that?!

I have 5 premium VWH's in stock, all nice dark chocolate boards, and no chips.

[moebius]

I would not blame Ibanez, I would blame the store.

But yeah, Rich is the way to go.

[Rich]

Ibanez [the distributors] spends a little more time on the expensive inventory, but still it's simple adjustments at best. Then they go to the warehouse where they can sit for months, before, being shipped to another warehouse, that may, or may not even do an incoming inspection. Only to site for possibly many months before they get pulled and shipped to a buyer, usually untouched again.

[jb4674]

Return the guitar and buy it from Rich.

Jimmy

[socalscorpio]

Originally Posted by jb4674

Return the guitar and buy it from Rich.

I'd say that's pretty likely at this point since I just got it yesterday and they have a "no hassle return" policy. Glad to have found this & the ibanezrules site.