Irish Ibanez service

[TomAnthony]

I'd just like to say that Ibanez have an awful service, both for retailers and consumers in Ireland. I'm looking for an Edge whammy bar and the music shops cant get it because Ibanez are simply to slow ,too infrequent with regards to delivery and have no customer service based in Ireland.
I love the Ibanez guitars, but am annoyed by the lack of service post purchase.I would suggest they create a reliable customer service available worldwide as other well known companys have done already.
What is service like in other well known areas of the world for Ibanez owners?

[fleeeep]

Oh Tom, How I feel your pain. I 've tried to get Ibanez parts here in dublin before but with no luck.
I turned to ****, where 2nd hand parts are widely available.
There are also a few places such as Rich Harris's Ibanez rules (banner at the top of the page) who has most parts etc that you could ever want for your Ibanez.
I believe that most countries outside of the USA and Japan have pretty bad customer service.
It's a bad situation and they should realise that more and more people are buying their products in smaller markets such as Ireland and that they should have adequate post purchase service for their customer.
The thing is also, it's not the individual retailers fault because they can't get necessary parts and service that they need to keep their customers happy.

[fettouhi]

Service and Ibanez do not go hand in hand .

Regards

André

[ned78]

Adlib Music in Carlow have them in stock usually, bout €25. Give them a call on 0599142771. They've walls of Ibanez in stock too. Course you could always just order direct from Thomann too.

Owen.

[Flobanez]

Sorry to hear that, man. That's too bad because Ibanez simply rules. Speaking of Ibanez rules, Rich might be able to help you out with parts and accessories.

[JJEMMER777]

Originally Posted by fettouhi

Service and Ibanez do not go hand in hand .

Regards

André

Aye mate

[gash]

yeah, service and ibanez are two words seldom heard in the same sentance in a positive manner. go to ibanezrules.com as suggested above. you cannot go wrong with rich.

ibanez really should look at his service and model thiers after that.