Christopher Woods? - Page 19

petersfieldpete · #**271** 01-14-2007, 06:20 PM

Quote:

Originally Posted by voodoo_child

My suggestion -
Pay Chris for any labour, materials and other costs he has incurred on your aborted project. Aborting the project and demanding a full refund because you didnt like the look of the wood YOU sent him is completely unacceptable.

He contracted to do certain things within a certain timescale and didn't, it's called breach of contract. The look of the wood in the mockup was great. A mockup has to accuratly indicate what the finished article would look like. The finished article just wasn't of the quality of the mockup nor what we required. I know most of you are pro Chris, so I don't expect an easy ride here, most of the time he produces great stuff, but not always, and one of those is me. So if anyone has considered all the comment, and can come up with a balanced solution, I'm all ears and up for anything, as always!!!

PatrickSimsCustomShopUSA · #**272** 01-14-2007, 06:26 PM

I don't know what the big fuss is about and what your so unhappy with. So its got two little birdseye knots on either side of the trem......BIG DEAL! Those are going to be pretty hard to see once you paint it, and how the heck was he suppose to know those were going to show up after he cut it? They weren't on the mock up b/c they were in the middle of the lumber....whats he suppose to do start x-raying his wood before he cuts it to insure some customer doesn't go psycho when two little knots the size of a mustard seed show up?

My suggestion is have him finish up your guitars with the wood YOU SENT and ship you the two guitars and your UV back. Case closed. Or PAY him to remove the top and pay him to put a different one on.

If you don't like the quality of the wood you can start paying people in the future to x-ray your wood......God forbid you get a little knot somewhere.

Rich · #**273** 01-14-2007, 06:31 PM

I'm in no way connected to any of this but I'll make a stab in the dark.

The way I see this, the timetable was *estimated*, and that is a key word. What is the exact difference between the estimated time [and this must be from the very LAST project detail change you requested] and the time the order was cancelled? I know some delays can be far longer than any customer should have to endure.

The wood was yours, you had it sent to him, he did what he was contracted to do with it. He was contracted to build not to make qualifications as to what the finish product would look like based on what you purchased. If the end result is not adaquate then PAY HIM to remove it, pay for different wood, and pay him to redo the work. I have no idea why you would expect this to be done for free. The end reuslt you are not pleased with is a direct result of the wood you chose from a different source.

As for the "interest" that is nobody's responsibility but yours. If you took a loan to pay for it you either made the payments or you didn't. How long the project took or didn't take makes zero difference, it was your decision to finance. FORGET about recouperating any interest, that's rediculous.

Rich · #**274** 01-14-2007, 06:34 PM

Quote:

Originally Posted by SCS

Personally I think the guitar Chris posted pictures of looks great, I didn't see anything wrong with it.

The body on the left leaves a lot to be desired as far as the quality of the top. Most will be cut out thru neck pocket and pickup routs but I wouldn't be happy with even a little of that bad center strip left.

ChristopherWoods · #**275** 01-14-2007, 06:43 PM

Back to the Mockup. If the definition of the word mockup is a precise rendering. Then looking at that photo I suppose that you'd have been happy with a big block of wood with a sloppy perimeter drawn on it, and half a tremolo. I mean if you are going to hold me to that exactly based on the definition of the word mockup, then you can't pick and choose which features you want and don't want.

Sheesh! I really never want to have this kind of dispute with any customer. Basically if it is wrong, I'll re-do it. I have done a few re-do's it is worth the cost of lumber to keep the customer happy. Plus generally if there is a re-do situation there are improvements to be made so that future orders are done correctly. But I am not going to pay out thousands in interest, and whatever else your claiming Pete.

Actually, this is why I have all of those rules on my Warranty page. If you didn't know why, you'd think that I am being over protective on my policies but this guy is the reason for most of those.

Back to time frame again??? Sure, I originally quoted you a May delivery. But I didn't even recieve the wood that you picked out until May 20th. Explaint the logic to me...

ChristopherWoods · #**276** 01-14-2007, 06:48 PM

The body on the left leaves a lot to be desired as far as the quality of the top. Most will be cut out thru neck pocket and pickup routs but I wouldn't be happy with even a little of that bad center strip left.[/quote]

Quality of the wood or quality of the work? At the point that this photo was taken, the work was not finished. Yes it was sanded level.

Rich · #**277** 01-14-2007, 06:49 PM

Chris, are you will to redo the bad top?

Pete, are you will to procede with the order based on the bad top redone?

Rich · #**278** 01-14-2007, 06:50 PM

Quote:

Originally Posted by ChristopherWoods

The body on the left leaves a lot to be desired as far as the quality of the top. Most will be cut out thru neck pocket and pickup routs but I wouldn't be happy with even a little of that bad center strip left.

Quality of the wood or quality of the work? At the point that this photo was taken, the work was not finished. Yes it was sanded level.[/quote]

The wood, that top just wouldn't cut it for even a decent quilt top.

ChristopherWoods · #**279** 01-14-2007, 07:33 PM

Rich, did you look at the wet photos? Now I am not saying that this is the the greatest top in the world..... but a decent one, yes. I believe that it was $75 for that wood.

What would you say about this one?
http://homepage.mac.com/bigvelvetdog...pleguitar.html
also about $75 for the top.

Sure enough, I have a $1000 body blank sitting in my garage right now. I am sure that some of the cost on that is in labor but the quilt top is insane.
Now, not everyone is willing to pay $300 - $500 + for a guitar top. Maybe you'll say that better tops can be found for $75 but this is what the customer picked. We looked at several.

Am I willing to re-do the bad top. In most instances I'd say yes for sure. But in this one no. After all of the wierdness of dealing with this person, I have no doubt that if I completed a guitar for him it wouldn't be satisfactory. Do I want to spend another 3 or 4 months on a guitar and be right back in same situation? No. Bottom line is I am not comfortable dealing with him and I am sure that he feels the same. So I'll build guitars for people who want them and he should buy guitars from sources that he is comfortable with. I'd rather refund him but that seems difficult to accomplish as well.

Rich · #**280** 01-14-2007, 07:42 PM

Where is the wet look of the one I linked?

The chevron quilt is beautiful, but I'm no fan of chevrons, I'd have flipped it around.

If you're not willing to finish the order then you need to fully refund him, return his UV, and probably refund him for his wood tops you used, you will be able to use those bodies on another project so you won't be loosing anything including the work invested. It'll all be paid for by somebody else. His demands for interest are unfounded so just get it done and over with.

PatrickSimsCustomShopUSA · #**281** 01-14-2007, 07:59 PM

Quote:

Originally Posted by ChristopherWoods

Sure enough, I have a $1000 body blank sitting in my garage right now. I am sure that some of the cost on that is in labor but the quilt top is insane.

You talking about the one I sent you? Why don't you wipe it down and post some pictures, I'm starting to forget what it looks like

ChristopherWoods · #**282** 01-14-2007, 08:21 PM

Yes Patrick. It is the one you sent for sure. I'll post some photos of it in a bit.

Rich, here is the like to the wet dispute body
http://homepage.mac.com/bigvelvetdog/artists/pr.html
scroll down.

Rich · #**283** 01-14-2007, 08:26 PM

This

Is this body

This is the body [top] I find unacceptible, and see no wet shots of it.

But the problem still stands that if you refuse to finish the order to spec then you must refund him. No matter what the problems are he brought or you believe he will continue to be, once you make the decision to refuse the order you became part of the problem.