Need some advice concerning a vendor not delivering the product

[Rip]

Hi,
this is going to be pretty vague at this point
but I currently have a luthier building me a guitar.

When I ordered this guitar back in Sept 06 I was told 4-6 weeks.
It has now grown to 47 weeks and I still dont have it in my hands.

Im not at the point of disclosing names...etc
but I would appreciate some info on what steps I can take
to get my money back. ($1400)
He lives a few states over so I cant exactly drive on by.

I have asked 2 times for a refund (today being the 2nd) via email.
The first has fallen on deaf ears.

Any help would be appreciated.

Thanks

[jim777]

Are we talking about a current vendor, or former vendor Legacy Guitars?

[Rich]

Vendor doesn't mean site sponsor, it just means vendor.

[Rip]

Originally Posted by jim777

Are we talking about a current vendor, or former vendor Legacy Guitars?

No its not a vendor on this site.
Sorry for the confusion.

Still need some advice though.

[jim777]

Originally Posted by Rich

Vendor doesn't mean site sponsor, it just means vendor.

Pre-coffee

[barbarelaxe]

It really depends on his background. can you locate or contact any other costumers of this vendor?

[bammbamm]

IF you don't have it, get his personal info, something that can be obtained from the WHOIS look up of his/ her/ their domain name. Contact them and find out what their intentions are. Either come to a resolution or let them know that you will be contacting the local authorities if they don't want to comply.

Best of luck either way, I hope you get what's owed to you.

[jb4674]

Do you have some sort of written agreement or communication logs with this vendor? Personally, I'd get my money back. I hope everything works out.

Jimmy

[dannymills]

Phone them up and don't take any crap.

Demand all money back, or the guitar delivered within a month along with some money back for the ridiculous delays,

[sniperfrommars1]

The amount of time its taken them at this point, i would demand an over night, september of last year? HELL NO.

[chromeboy]

Did you use a cc? I had an issue with an **** deal with someone who is now a site sponsor/vendor here. Never got my item, nothing but excuses then justy wouldn't reply. If it wasn't for the fact I used a credit card I would've been screwed. If you used a cc contact the company for a reversal.

Good luck with your situation.