Re: Help with Windows problem (not burning CDs)
I'd have to be extremely desperate to go to a tech. Theres no problem a tech can fix that you cant.
If the drive shows up in the hardware manager in control panal, then its definately software, all the components of media player are plugins and most come with nero. Nero comes with all the MP plugins and codecs and when I have a problem like this reinstalling nero or another plugin pack will fix it.
Just keep crossing all these suggestions off your list and if all fails, THEN go to a tech.