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post #16 of 26 (permalink) Old 06-28-2017, 09:54 AM
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Re: No Allowed to Add a Signature

Unfortunately not as simple as just un-checking a box to get it removed as it's tied into the site layout, but I'll be able to get a tech to remove it properly for me.

Case #2606173

Kevin
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post #17 of 26 (permalink) Old 06-30-2017, 09:22 AM
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Re: No Allowed to Add a Signature

Quote:
Originally Posted by jemsite View Post
Natalie, can we just disable the signature setup... they were always disabled for users anyways so everyone will see the prompt that isn't really needed.
@jemsite - It has been removed from the setup bar and as an option on the site.

Jeff M
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post #18 of 26 (permalink) Old 06-30-2017, 11:13 AM Thread Starter
 
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Re: No Allowed to Add a Signature

Unfortunately, the original problem remains: I still have the "setup wizard" at the top of my forums, it just doesn't contain the "signature" option:



Don't forget, the result I'm wanting to achieve is to remove the quick setup wizard. It takes up a lot of real-estate and pushes my forums (the content I'm here for) about 200px further down the page. I can collapse the quick setup section, but it's open again the next time I visit the forums.

Last edited by webmaestro; 06-30-2017 at 11:27 AM.
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post #19 of 26 (permalink) Old 06-30-2017, 02:55 PM
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Re: No Allowed to Add a Signature

I'll guess it got a little broken after they removed the Signature requirement. Mine is still showing, but it also shows that I'm at 100%. Will get them to take another look at this

Kevin
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post #20 of 26 (permalink) Old 06-30-2017, 03:50 PM
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Re: No Allowed to Add a Signature

Tech did some more fiddling and my Setup Wizard is gone now. Check yours and let me know. Clear cookies if at first you still see it (I didn't need to do so to see the change, but just in case)

Kevin
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post #21 of 26 (permalink) Old 06-30-2017, 04:34 PM Thread Starter
 
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Re: No Allowed to Add a Signature

Quote:
Originally Posted by shredlikeninja View Post
Tech did some more fiddling and my Setup Wizard is gone now. Check yours and let me know. Clear cookies if at first you still see it (I didn't need to do so to see the change, but just in case)

Kevin
Yes! It's finally gone!
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post #22 of 26 (permalink) Old 07-09-2017, 11:10 AM
 
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Re: No Allowed to Add a Signature

My avatar has not had the "contributer" status since the changeover either. Just renewed it last week as well.
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post #23 of 26 (permalink) Old 07-09-2017, 06:34 PM Thread Starter
 
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Re: No Allowed to Add a Signature

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Originally Posted by metalhead52 View Post
My avatar has not had the "contributer" status since the changeover either. Just renewed it last week as well.

They managed to get my badge back under my name, so you may want to start a thread of your own (to ensure they see your comment/issue and open a ticket for you).
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post #24 of 26 (permalink) Old 07-10-2017, 10:20 AM
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Re: No Allowed to Add a Signature

i posted a support ticket for you metalhead52 so VS staff can review why the subscription isn't triggering the correct settings.
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post #25 of 26 (permalink) Old 07-10-2017, 01:10 PM
 
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Re: No Allowed to Add a Signature

Thank you. Didn't want to start another. I assume others might be having the same issue.
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post #26 of 26 (permalink) Old 07-10-2017, 02:27 PM
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Re: No Allowed to Add a Signature

Hey there,

While we investigate the issue that jemsite sent up to us, I have fixed your account so the proper title is showing.

Thanks,
- JB
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