Re: I'm in Forbes!!!
In the Product Design world, we have a single word for this:
(and I encourage you to check out the documentary by the same name)
Someone comes into a space--one that's continued to follow traditional business models for many years. They LISTEN, survey, etc. and learn what customer's biggest pain points are. They dig and dig until they uncover the essence of what customers REALLY want, not just what they say they want. Finally, they leverage the latest technology to deliver exactly what people want and need.
Amazon owns no bookstores.
Uber owns no fleet and employs no drivers.
Airbnb owns now hotels and employs no hotel staff.
Etc, etc. You get the idea. Now, I'm proud to say someone (Wired Guitarist) is doing the same thing in an industry I'm passionate about. It's about time.
Bravo guys, proud of ya.
Last edited by webmaestro; 12-25-2016 at 12:28 PM.