RE: Satriani "Beyond the Supernova" box set? - Jemsite
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post #1 of 17 (permalink) Old 02-18-2019, 11:38 AM Thread Starter
 
Join Date: Oct 2001
Location: San Pablo, CA
Posts: 391
RE: Satriani "Beyond the Supernova" box set?

Has anyone else gotten theirs yet?

They were supposed to be shipped on 2/15/2019 after being delayed.

Thanks,

Steve
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post #2 of 17 (permalink) Old 02-22-2019, 02:14 PM
 
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Re: Satriani "Beyond the Supernova" box set?

Yeah, it looks like that 15th date came and went. I have not received mine yet either. I'm looking forward to it though!!!
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post #3 of 17 (permalink) Old 02-24-2019, 03:50 PM Thread Starter
 
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Location: San Pablo, CA
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Re: Satriani "Beyond the Supernova" box set?

My world won't end over this but a little dissappointed.

Still nothing - even after submitting a support ticket to see if they had any info.

I pre-ordered the Squares as well - hopefully we don't see any other "packaging" delays

: /

Steve
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post #4 of 17 (permalink) Old 03-08-2019, 05:53 PM Thread Starter
 
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RE: Satriani "Beyond the Supernova" box set?

Got my box set today - can you guess what I'll be watching and listening to this weekend?

Steve
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post #5 of 17 (permalink) Old 03-09-2019, 12:07 AM
 
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Re: Satriani "Beyond the Supernova" box set?

You did???? I did not get mine yet. Did the Squares ship too????????
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post #6 of 17 (permalink) Old 03-09-2019, 08:54 AM Thread Starter
 
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Location: San Pablo, CA
Posts: 391
Re: Satriani "Beyond the Supernova" box set?

Nothing from the Squares yet - I think that should be April 2019.

When you get your BTS box set, can you check your digital video copy on the Chromeboy USB drive? Mine had a whole bunch of glitches; even when using different players and all at the same time markers.

4:41
7:06
9:19
11:49
19:39
27:38
27:41
29:51
32:03
34:23
38:20
44:21
53:05

Thanks,

Steve

Quote:
Originally Posted by satchmo72 View Post
You did???? I did not get mine yet. Did the Squares ship too????????
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post #7 of 17 (permalink) Old 03-09-2019, 02:11 PM
 
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Location: Indianapolis
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Re: Satriani "Beyond the Supernova" box set?

I will check it out when I get it. That sucks. How is the rest of the set?


Quote:
Originally Posted by scarello View Post
Nothing from the Squares yet - I think that should be April 2019.

When you get your BTS box set, can you check your digital video copy on the Chromeboy USB drive? Mine had a whole bunch of glitches; even when using different players and all at the same time markers.

4:41
7:06
9:19
11:49
19:39
27:38
27:41
29:51
32:03
34:23
38:20
44:21
53:05

Thanks,

Steve
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post #8 of 17 (permalink) Old 03-09-2019, 03:56 PM Thread Starter
 
Join Date: Oct 2001
Location: San Pablo, CA
Posts: 391
Re: Satriani "Beyond the Supernova" box set?

Case is pretty cool - face cover slides off in one direction.

Steve

Quote:
Originally Posted by satchmo72 View Post
I will check it out when I get it. That sucks. How is the rest of the set?
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post #9 of 17 (permalink) Old 03-17-2019, 01:08 AM
 
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Re: Satriani "Beyond the Supernova" box set?

Dangit, Yeah, mine skipped at 4:41 also and wouldn't start again. Cant even tell if the rest will glitch because of it but I am guessing it will.

Have you wrote anybody at Bandwear yet?

Jeff

Quote:
Originally Posted by scarello View Post
Nothing from the Squares yet - I think that should be April 2019.

When you get your BTS box set, can you check your digital video copy on the Chromeboy USB drive? Mine had a whole bunch of glitches; even when using different players and all at the same time markers.

4:41
7:06
9:19
11:49
19:39
27:38
27:41
29:51
32:03
34:23
38:20
44:21
53:05

Thanks,

Steve
satchmo72 is online  
post #10 of 17 (permalink) Old 03-17-2019, 07:22 AM Thread Starter
 
Join Date: Oct 2001
Location: San Pablo, CA
Posts: 391
Re: Satriani "Beyond the Supernova" box set?

Uggg - sorry to hear Jeff.

I did exchange emails with Bandwear - and they were super cool. They were ready to send me out another set until I explained it may be an issue with their master copy for the USB drives; so I'm waiting to hear back.

They responded pretty quickly to my email as well if you want to do the same.

Steve

Quote:
Originally Posted by satchmo72 View Post
Dangit, Yeah, mine skipped at 4:41 also and wouldn't start again. Cant even tell if the rest will glitch because of it but I am guessing it will.

Have you wrote anybody at Bandwear yet?

Jeff

Last edited by scarello; 03-18-2019 at 06:08 AM. Reason: typo
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post #11 of 17 (permalink) Old 03-23-2019, 10:52 AM Thread Starter
 
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Location: San Pablo, CA
Posts: 391
RE: Satriani "Beyond the Supernova" box set?

UPDATE: They sent me another Chromeboy USB thumbdrive - same issue(s).

I sent them another email about it - I'll keep you posted on what I find out.

Steve

Quote:
Originally Posted by satchmo72 View Post
Dangit, Yeah, mine skipped at 4:41 also and wouldn't start again. Cant even tell if the rest will glitch because of it but I am guessing it will.

Have you wrote anybody at Bandwear yet?

Jeff
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post #12 of 17 (permalink) Old 03-24-2019, 01:16 AM
 
Join Date: Nov 2007
Location: Indianapolis
Posts: 2,644
Re: Satriani "Beyond the Supernova" box set?

Thank you Steve, let me know what they say. I have not wrote them yet. I probably should let them know though so they know it's a bigger issue than just one which is what they were probably thinking if they only heard from you.

Part of me thinks that it is no big deal since I could watch the DVD version but this thing wasn't cheap so....

Quote:
Originally Posted by scarello View Post
UPDATE: They sent me another Chromeboy USB thumbdrive - same issue(s).

I sent them another email about it - I'll keep you posted on what I find out.

Steve
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post #13 of 17 (permalink) Old 03-26-2019, 07:15 AM Thread Starter
 
Join Date: Oct 2001
Location: San Pablo, CA
Posts: 391
Re: Satriani "Beyond the Supernova" box set?

Here's their response:

"Sorry for the delayed response. This is only happening on older machines it seems, we’re working on a fix for this you can download to replace the bad
content.

Thank you for your patience,

Bandwear Customer Support"

I asked if they meant my machine or the ones they are using to master to USB - I have a beefy 2016 MBP so I'm guessing they mean something on their side.

Steve



Quote:
Originally Posted by satchmo72 View Post
Thank you Steve, let me know what they say. I have not wrote them yet. I probably should let them know though so they know it's a bigger issue than just one which is what they were probably thinking if they only heard from you.

Part of me thinks that it is no big deal since I could watch the DVD version but this thing wasn't cheap so....
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post #14 of 17 (permalink) Old 03-26-2019, 03:41 PM
 
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Location: Indianapolis
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Re: Satriani "Beyond the Supernova" box set?

Awesome, thanks for the legwork. I will let them know I am having an issue also but I am guessing that they have seen a bunch of them.

BTW, I watched the movie, I was not super impressed. It felt like any other tour documentary of his. The thing that sticks out most in my mind was the Surfing 88 footage and comparison to now. That was cool.

Jeff

Quote:
Originally Posted by scarello View Post
Here's their response:

"Sorry for the delayed response. This is only happening on older machines it seems, we’re working on a fix for this you can download to replace the bad
content.

Thank you for your patience,

Bandwear Customer Support"

I asked if they meant my machine or the ones they are using to master to USB - I have a beefy 2016 MBP so I'm guessing they mean something on their side.

Steve
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post #15 of 17 (permalink) Old 03-26-2019, 06:05 PM Thread Starter
 
Join Date: Oct 2001
Location: San Pablo, CA
Posts: 391
This was pretty cool to see this side of Joe (Totally unexpected)

1:03:45 - 1:06:03

https://youtu.be/-qsmsoTWyfI

Steve


Quote:
Originally Posted by satchmo72 View Post
Awesome, thanks for the legwork. I will let them know I am having an issue also but I am guessing that they have seen a bunch of them.

BTW, I watched the movie, I was not super impressed. It felt like any other tour documentary of his. The thing that sticks out most in my mind was the Surfing 88 footage and comparison to now. That was cool.

Jeff

Quote:
Originally Posted by scarello View Post
Here's their response:

"Sorry for the delayed response. This is only happening on older machines it seems, we’re working on a fix for this you can download to replace the bad
content.

Thank you for your patience,

Bandwear Customer Support"

I asked if they meant my machine or the ones they are using to master to USB - I have a beefy 2016 MBP so I'm guessing they mean something on their side.

Steve
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