Join Date: Feb 2005
Location: Halifax, Nova Scotia
Re: Jem replacement bodies on the bay
I have a neck coming from CW, as well and my experience hasn't been that great so far either. Originally it was to be a month, then next week, then a few days, and now it's been a few months. I have noticed that some new orders are being completed before mine. I understand that he is using a CNC machine and a body can be turned out while he is doing other things. I also understand that in the business he is in, you can't pay the bills by just taking one order at a time and that is fine. The thing that really bugs me is the lack of comunication, and BS deadlines. Don't tell people you will get it out on this date, and a few months later not be anywhere near finished. I know he gets lots of emails and that keeps him busy, but that is also a part of his business. You can e mail Rich in the middle of the day, or the middle of the night and you will get a quick response. Thats good business, and good customer relations. To be honest I wouldn't care if it took six months to build as long as the quality is there, just don't say it will be a month and then turn into six. Especially when you allready have my money.