I am insured with a company that specifically insures instruments for entertainers, AON insurance -
I do a few tours a year here in Aus and am paranoid as I have a 77GMC and a 7PBK on the road as well as 2 BC rich US jobs -
These guys cover me even if i leave it in the street! - Its expensive but when your a knuckle head like me, its important.
another thing too - not only do these guys have serial numbers but a 7 minute MPG of everything i have, the condition and serial numbers.
I am of the total belief that you cannot be too careful with insurance, especially after processing claims myself and being one of those people that said - "nah your not covered - you didn't dot that letter "I" "
thats a simple reality that sometime we might forget -
Insurance companies will do EVERYTHING to get out of paying you a cent.
I can suggest these steps and getting peoples names when talking to them.
insurance companies OWE you the information and there is no reason why they can't put something in writing. Don't take someones "word" for it at a counter - you might get stung.
as the wise man once said "cover thy butt"
our new CD is comming out and a national tour
P.s, please don't can me for my shameless publicity. :-)