My Lo Pro Edge got screwed by someone else..help me!
Hello peeps. Couple months ago I got myself a brand new Lo Pro Edge kit, from the Ibanez dealer here in Malaysia. And yes, it cost me a bomb to get one, so, by nature, I am fond to death of this bridge. Oh I almost forgot, the bridge is for a project Jem I'm working on.
So, I have no access to routers and stuff, and even if I had access to such tools, I would screw up badly, granted me being a not-so-good-at-technical-stuff guy. So, I took my Jem333 body to a luthier/tech to strip the paint and do some routing for the Lo Pro Edge (note that Jem333 are routed for ILT1 or Edge 3, mine's equipped with ILT1).
Last Friday, I went to the tech's place to check what's going on with the project. To my dismay, he showed me the bridge, BROKEN. The tip of the trem at the knife edge tipped off, but he claims that the bridge is still usable. He wanted to glue it back, and I said okay, go ahead. But still I'm pissed as hell. I'll post some pictures when I get my camera soon.
So, now, after 3 sleepless night thinking about the bridge, I decided to take my customer-rights-action.
1. Let him finish my guitar first, and then paying him a small amount of the labor, and asking him to give me a BRAND NEW Lo Pro Edge, if he wanted the rest of the payment. I need him to finish up the job first, because if I wanted him to get me a brand new bridge, it's gonna take me years to get this guitar done. OR,
2. Work out a "discount" to compensate the loss I suffered, since I bought it brand new and he f*cked it up. I bet if he were to give me a discount, he would ended up paying me money instead.
So, I want your opinion. Which action should I take?
p/s, you should see the ugly-ass routing he did to my Jem body. wait up for pics.