Join Date: Dec 2000
Location: Leeds, UK - San Antonio, TX
Hey dont feel too bad, a good set-up from a good tech will have in shape no time. Ibanez like any factory have good spouts and bad spouts esp with off the line models. Ibanez have a way they ship them put but my guess is like many a "new" guitar...its been sitting, and being abused daily in a "guitar centre"....so even if it came top notch setup from ibanez, by the time every steve vai wanabee :P has whammied his way through the attitude song on saturday mornings, the setup is gonna be off some.
In my experience some "new" guitars are in just as good condition if not worse than used models. It really depends on the shop/store/centre...from what i hear about The Guitar Centre, (if thats where you got it from) it aint good, but I know others that do take pride in their instruments, sales and setups.
i dont know what you can do about the cracked pick gaurd, but the volume pot can be fixed and action, neck, trem angle, etc shuold be great.
Enjoy your new jem dude