Universal Jems? - Jemsite
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post #1 of 12 (permalink) Old 03-04-2005, 07:44 PM Thread Starter
 
Join Date: Jan 2005
Posts: 398
Universal Jems?

Has anyone does business with universal jems? I just placed an order for some things and am kinda confused about the process of their ordering.. it processed my order and had nowhere to specify certain things like colors and such for the items i bought, yet it said they were going to be shipped.... anyone?
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post #2 of 12 (permalink) Old 03-04-2005, 10:24 PM
 
Join Date: Jul 2004
Location: San Diego, California
Posts: 817
Re: Universal Jems?

I have, Brian is awesome with customer care, email him with your order number if you have any doubts or questions.....my only negative with that site is that my chrome knobs and tip came about 5 months (or something like that) late, but that wasent brian's fault.

Good site
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post #3 of 12 (permalink) Old 03-05-2005, 10:32 AM
 
Join Date: Mar 2003
Location: South East England
Posts: 631
Re: Universal Jems?

I've ordered a few bits from brian as well, as sabu said, e-mail him quoting order referance and he'll sort it. He's a really nice bloke and I can't fault him at all on customer service.
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post #4 of 12 (permalink) Old 03-05-2005, 12:01 PM
 
Join Date: Jan 2005
Location: Champaign, IL
Posts: 129
Re: Universal Jems?

I've ordered several parts through them. The parts are good quality parts...
...just be prepared to wait forever to get them :/

Last edited by RapIsNotMusic; 03-05-2005 at 12:42 PM.
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post #5 of 12 (permalink) Old 03-05-2005, 01:13 PM
 
Join Date: Jan 2002
Location: Slovenia
Posts: 161
Re: Universal Jems?

i've ordered various stuff from him in near past. All I can say is that he is tha man. Great customer support and fast response...
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post #6 of 12 (permalink) Old 03-06-2005, 03:23 PM Thread Starter
 
Join Date: Jan 2005
Posts: 398
Re: Universal Jems?

Cool he just called and sorted everything out.. Good guy!
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post #7 of 12 (permalink) Old 03-07-2005, 05:12 AM
 
Join Date: May 2003
Location: Adelaide
Posts: 2,561
Reviews: 34
Re: Universal Jems?

Just to echo what everyone else has said. Brian is a very helpful guy. I have dealt with him a couple of times and he has always sorted me out, even on some custom stuff.
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post #8 of 12 (permalink) Old 03-07-2005, 09:04 AM
 
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Location: Long Island, NY
Posts: 3,422
Re: Universal Jems?

Quote:
Originally Posted by RapIsNotMusic
I've ordered several parts through them. The parts are good quality parts...
...just be prepared to wait forever to get them :/
I've had a couple of dealings with Brian too. He's as good, if not better than anybody else out there. If you have to wait for your parts it's probably because he's waiting for the manufacturer to deliver to him.

I don't know how much stock he keeps onhand...it's very difficult for a small-business owner to make a profit if they have a ton of stock.

~K
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post #9 of 12 (permalink) Old 03-07-2005, 09:59 AM
 
Join Date: Jan 2005
Location: TEXAS
Posts: 44
Reviews: 1
Re: Universal Jems?

I have been wanting to Chrome my DBK. What is the URL to his site?

ALso I have another DBK that has not been touched, played or seen daylight. It came to me 2 years ago straight from the factory in the Ibanez Box. ( its an 01 model I think)

Anyway unboxed it and put it in a new 1000UV case and put it a climate control storage facility and forgot about it (not really forgot).

I am wondering if I should sell it (how much ?) and I am debating if I should sell it and put the money toward the Rock mirror Jem. (Or feed my children) :P
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post #10 of 12 (permalink) Old 03-07-2005, 10:17 AM
 
Join Date: May 2003
Location: Hilversum, The Netherlands
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Re: Universal Jems?

www.universaljems.com
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post #11 of 12 (permalink) Old 03-07-2005, 10:21 AM
 
Join Date: Jan 2005
Location: TEXAS
Posts: 44
Reviews: 1
Re: Universal Jems?

Got it! Thanks.
Ordering.............
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post #12 of 12 (permalink) Old 03-07-2005, 12:57 PM
 
Join Date: Feb 2001
Location: Oxford, UK
Posts: 1,514
Re: Universal Jems?

just to agree with everyone else... you cant find cheaper parts online or better quality of service then at Universal jems... pitty he wont ship dimarzio buckers internationally

Steve
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