Join Date: Dec 2000
Location: Effingham, Illinois
Word of thanks to Darren... - He is a bud...
I recently received my Orange and Black swirl from Darren. The job is flawless. There was one problem. The person that put the Tiger claw in blocked a piece of wood in and cut the claw out. In doing so he cut it out incorrectly and the trem would not sit in the pocket. I got the box in the mail and franticly opened it and stated assembling it when I found the problem out. After the tears I called Darren. Without a blink he said "send it back and I will fix it". *It will be going out in the mail in the next couple of days.
Since we go back forever, and I never sell my guitars, I told him to look at it and see if it can just be repaired. I doubt he will do it. He will probably strip it and redo it. He is a perfectionist.
In this day and age it is nice to see someone who really stands behind his product... my hats off to you buddy...
PS- My next 3 swirls are in the process. #1 will be a DNA #2 Will be Black, Gold, Silver and a real vivid Blue. #3 will be a surprise that will knock everyones socks off. It was basically brought on by saying "hey Darren, what would you do?".