brand new RG1570, quality problems
First real post on this forum but I've reading/lurking for about a year or so, when I started thinking about buying a new Ibanez. I've been stolen my first Ibanez, a 3120, a few years ago, and since then I've always felt the need for another Ibanez! So I finally took the plunge and ordered a 1570, a somehow different animal (pickup config, woods...) but a MIJ Prestige with the fast neck, high-quality bridge and all.
So I got the guitar yesterday. 2008 production... but boy, what happened at the factory? First, the bridge knive on the low-E side was sitting against the top straight part of the post, about 1/16" from the edge of the post and on the verge of popping out! In fear of it actually popping out, I had to push the bridge back down in place. The Cosmo finish is scrapped off the post on about 3/16" (not good for oxydation/rust), and I fear the knive edge might be damaged. As well, some of the plating chipped off and got stuck in the V groove on the high-E-side post due to the knive tilting because of the bridge being jacked up on the other side.
Also there are about 10-15 small white/light gray spots that seem to be missing paint, on the top edge in the jack area and around the back plate.
And lastly, there is about a dozen small straight white marks on the fretboard, spread on an area spanning 3 frets (missing stain?).
What I find odd, is that close inspection shows absolutely no sign of the guitar being ever played. No pick marks, not even a single fingerprint except from me handling it.
I never returned a guitar before, let alone to a mail-order/online store; do you guys think this falls under warranty and qualify for an RMA? I think it does, but I don't want to send back the guitar only to find out the store charges back the return shipping cost and re-stocking on me because they conclude to a regular non-warranty return.
Last question. I really like the 1570, the specs, neck, color and all, and I plan to exchange it for the exact same model; but I wonder: are these problems common nowadays? I'm kinda perplexed. My 3020 (circa 1999) sure didn't exhibit that sort of problems.
Thanks a bunch in advance.