Join Date: Feb 2005
Location: Detroit, MI, USA
Re: Frets coming off the fretboard
Hold on a minute (don't jump to conclusions). A refret is no reason to replace the neck (unless you have some other reason to do so).
Most likely, yo ucan just reseat those frets back down in the slots, and probably add some glue to hold them in. You may need a level and polish after that, but then you would probably be done. (Of course it is hard to say without seeing your neck.) It doesn't sound like a full refret is needed. Perhaps a partial refret. Depends on the condition of the existing frets.
Take it to a GOOD tech, and it should be a pretty easy repair. (Unless of course there is some other problem you are leaving out -- like the reason the frets are coming out in the first place.) I'd avoid taking it to the tech you already mentioned. If he thinks "a total refret MIGHT save the neck", he either doesn't know what he is doing or is just trying to screw you. A complete refret, done correctly, certainly would save it.
If they aren't factory-original frets, it may be the case that the fret wire wasn't properly matched to the slots, and that is the reason the frets are now coming loose. In that case, a full refret might be in order. Depends on the situation. But it should still be relatively easy to repair. Definitely not enough reason to replace the neck.
Of course, if a new neck is what you want, go for it ... but you probably will still need fret work on the new neck.