How NOT to ship guitars - Jemsite
All Other Guitars (including Prestige) Discussion about other Ibanez Guitars not covered in the above topics. Includes J-Custom, USA-Custom, Prestige subforum.

Reply
 
LinkBack Thread Tools Display Modes
post #1 of 16 (permalink) Old 11-19-2009, 07:47 AM Thread Starter
 
Join Date: Jan 2005
Location: Chesapeake, Virginia
Posts: 1,740
How NOT to ship guitars

This is a post from another forum but it could apply to all of us one day so it's worth the read.

--------------------------------------------------------------------------------------
Imagine my horror when my wife called me to say that the guitar had arrived from FedEx Ground, and she asked.....why it did not come in a box !!

Yes, I did a trade with a guy (Andrew Emmel) and after careful preparation (lots of picture trading, many emails, talking on phone, etc) ..... I never thought to ask him if he would be putting this in a BOX for shipment. Some things I guess you just cannot assume. I was speechless, I mean who would send a $1500 guitar out to the FedEx gorilla gang with no protection other than the nice Gibson USA (mint condition when it started) hardshell case. This great case, which my traded decided to use as the shipping box....without telling me.....is part of the value of the trade. I don't even ship pedals in their boxes, I always double box them....to protect the value. And this guy sends a CASE out into the great unknown. Did I mention I was floored. Oh and by the way, this is a guitar that is well known for broken necks too right? Not even any internal padding to be sure it did not move around inside.
Just packing tape all around the outside to be sure and leave sticky un-removable residue all over the case....just to provide a continuous reminder of my bonehead shipper trading pal. Oh the horror. I was on a trip at the time so I got to wait 4 days until I got to see it with my own eyes.

So here is the "shipping box":



I can only assume that the owner wanted to start the relic'ing process of the case for me while it was in transit to me.

The good news is that it was not destroyed, the case had lots of new wear and tear courtesy of FedEx handlers and some pretty good crunches (in places that you wonder how they did it). But no broken neck. This must be a testament to the form/fit of this Gibson case as it did it's job well.

There is a darker side of the story (what was described as "deglossing of the back of neck by his guitar tech" seemed to be much more "hand some course sandpaper to your 6 year old and let them have it". It is brutal and unplayable neck that needs professional attention. I have an estimate for $150 to repair that surprise.....but that is another story for another thread.

Lesson learned #142:
Always confirm that seller/trader plans to put your item in a box and properly pack it.

Lesson learned #143:
Ones persons "deglossing to match the feel of his Taylor 314ce neck" is another persons "scraped with sawblade"

Lesson learned #144:
When you think that 10 pictures have told the entire story....ask for some more.

Lesson learned #145:
Even though you would always want to make a trade deal right in order to be fair and protect your reputation, don't assume others will do the same.

That is all for now. By the way I am not seeking any "oh that sucks.....I live near him and could pay him a visit" 30 page thread here. I just had to share my first bad trading experience in a long time....and vent a bit. I did not even encounter him here on TGP, but I know you guys would understand my horror. I now forgive him and wish him the best and hope that he enjoyed getting the better end of this trade deal.

The guy who traded me is: Andrew Emmel (username is: andrewemmel on Acoustic Guitar Forum and Ultimate Guitar forum). I don't see him on TGP, but wanted you guys to know so if you do deal with him....you can exercise GREAT caution. To be fair, he did not totally rip me off as he sent the guitar in trade, but his packaging was NON-EXISTENT which diminished the value of the case and the neck sanding destroyed the value that I attached to the guitar and he did NOTHING to try and reach happy compromise on making right on things.
Jack Secret is offline  
Sponsored Links
Advertisement
 
post #2 of 16 (permalink) Old 11-19-2009, 08:14 AM
 
Join Date: Nov 2008
Location: NJ
Posts: 420
Re: How NOT to ship guitars

insane
Ibanized is offline  
post #3 of 16 (permalink) Old 11-19-2009, 09:17 AM
 
Join Date: Mar 2006
Location: Urbana, IL
Posts: 1,676
Reviews: 1
Re: How NOT to ship guitars

I'm surprised that Fed Ex even excepted it without being boxed up. That really strikes me as odd. How could he insure it? If he did and you mentioned that, please excuse me for missing it.

This situation reminds me of the LP I bought from a supposedly reputable seller. It arrived with a replacement nut that was not shown in the pictures. The catch is the previous owner (not the seller) had decided that it would be easier to cut into to the headstock than the nut to make the new nut fit. Big, high quality pics of that nightmare can be found here. What a shame.
toneboy is offline  
post #4 of 16 (permalink) Old 11-19-2009, 01:28 PM
 
Join Date: Jul 2007
Location: Italy
Posts: 292
Reviews: 7
Re: How NOT to ship guitars

this is sad
BeboRock91 is offline  
post #5 of 16 (permalink) Old 11-19-2009, 09:26 PM
 
Join Date: Jan 2005
Location: Toronto
Posts: 1,923
Re: How NOT to ship guitars

Quote:
Originally Posted by toneboy View Post
I'm surprised that Fed Ex even excepted it without being boxed up. That really strikes me as odd. How could he insure it? If he did and you mentioned that, please excuse me for missing it.
I'm guessing the guy shipped it through a FedEx shipping partner. Every actual FedEx place I went to has been overly anal about boxes and stuff being taped up properly. I'm surprised it survived the trip being shipped via FedEx GROUND.
buddroyce is offline  
post #6 of 16 (permalink) Old 11-20-2009, 12:01 AM
 
Join Date: Nov 2009
Location: Gardendale, Alabama
Posts: 1,206
Reviews: 39
Re: How NOT to ship guitars

I've worked in music retail since 2003, and that is totally uncalled for...I would have s#$! a brick!

You are lucky to have got a guitar at all. I got burned on a sale from Korea - made me stop using **** from 2001 until this year.
SonicProvocateur is offline  
post #7 of 16 (permalink) Old 11-20-2009, 05:28 PM
 
Join Date: Mar 2009
Location: UK/Ireland
Posts: 3,525
Re: How NOT to ship guitars

Scary!!! I had a guy post me a Jackson DKMG in a gig bag and nothing else earlier this year. Amazingly the guitar survived intact, not a mark on it. I nearly fainted opening the door to see a postman standing with a gigbag with my name/address taped to it.

Last edited by IbanezDaemon; 11-20-2009 at 05:28 PM. Reason: Typo
IbanezDaemon is offline  
post #8 of 16 (permalink) Old 11-20-2009, 05:53 PM
 
Join Date: Jan 2002
Location: Portland, OR
Posts: 101
Re: How NOT to ship guitars

I bought my 11 yr old daughter an Ibanez SZ recently and it was shipped in the case alone. I was a little surprised too. I would never think of not shipping the case in a padded box. Crazy!
dimarzio562 is offline  
post #9 of 16 (permalink) Old 11-20-2009, 05:54 PM
 
Join Date: Jan 2002
Location: Portland, OR
Posts: 101
Re: How NOT to ship guitars

Quote:
Originally Posted by IbanezDaemon View Post
Scary!!! I had a guy post me a Jackson DKMG in a gig bag and nothing else earlier this year. Amazingly the guitar survived intact, not a mark on it. I nearly fainted opening the door to see a postman standing with a gigbag with my name/address taped to it.
[email protected]#$! a gig bag alone??? Wow.
dimarzio562 is offline  
post #10 of 16 (permalink) Old 11-20-2009, 05:59 PM
 
Join Date: Mar 2009
Location: UK/Ireland
Posts: 3,525
Re: How NOT to ship guitars

Quote:
Originally Posted by dimarzio562 View Post
[email protected]#$! a gig bag alone??? Wow.
I kid you not mate, just a gig bag and not a great one at that. No sign of any bubble wrap either. 600 miles or so that guitar had to travel and it arrived in immaculate condition. A minor miracle for sure.
IbanezDaemon is offline  
post #11 of 16 (permalink) Old 11-20-2009, 06:04 PM
Vendor
 
Rich's Avatar
 
Join Date: Dec 2000
Location: South Jersey
Posts: 25,757
Re: How NOT to ship guitars

I used to get a couple guitars like this a year. I finally had to add the "and make sure it's boxed" to the small list of shipping instructions.

I bought 2 guitars out of Argentina once. UVGR and 7VWH. He took them to his local music store for "professional" packing and they shipped them.

The professional packing was taking a single layer of cardboard and folding it over the guitar [no case, no bag, no nothing] and tape around the edges. Not a box, a flat piece of cardboard. Needless to say, the UV never even made it out of Argentina, it was destroyed there by the post office. The VWH shows up on my doorstep, cardboard all mangled. I open it, not a ding, not a scratch, not a crack.

Go figure.
Rich is offline  
post #12 of 16 (permalink) Old 11-20-2009, 07:00 PM
 
Join Date: Jul 2009
Location: nicosia
Posts: 281
Re: How NOT to ship guitars

shishhh :\ this is very sad!
g.milko is offline  
post #13 of 16 (permalink) Old 11-20-2009, 07:11 PM
Moderator
 
Ayrton's Avatar
 
Join Date: Jul 2006
Location: Atlanta, Georgia
Posts: 4,209
Re: How NOT to ship guitars

I have received guitars the same way, and it amazed me. I never even considered that someone would ship a guitar that way.

I just received a neck I bought that was just wrapped with a single piece of cardboard, and a few wraps of tape. No box, no padding, nothing. Thankfully it arrived in one piece.
Ayrton is offline  
post #14 of 16 (permalink) Old 11-21-2009, 11:53 AM
 
Join Date: Jul 2009
Location: nicosia
Posts: 281
Re: How NOT to ship guitars

so the easiest way to order an expensive guitar, it's the flight case?? i mean a good one..

i think it's the only way to take you guitar like how should it be.....a new one!!!

right?
g.milko is offline  
post #15 of 16 (permalink) Old 11-21-2009, 12:01 PM
 
Join Date: Jul 2002
Location: Argentina
Posts: 2,221
Re: How NOT to ship guitars

Quote:
Originally Posted by Rich View Post
I used to get a couple guitars like this a year. I finally had to add the "and make sure it's boxed" to the small list of shipping instructions.

I bought 2 guitars out of Argentina once. UVGR and 7VWH. He took them to his local music store for "professional" packing and they shipped them.

The professional packing was taking a single layer of cardboard and folding it over the guitar [no case, no bag, no nothing] and tape around the edges. Not a box, a flat piece of cardboard. Needless to say, the UV never even made it out of Argentina, it was destroyed there by the post office. The VWH shows up on my doorstep, cardboard all mangled. I open it, not a ding, not a scratch, not a crack.

Go figure.
Bizarre!

I absolutely f*ckin despise music store people here...
marianozz is offline  
Reply

Tags
bad shipping

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Jemsite forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address

IMPORTANT: You will be required to activate your account so please ensure that your email address is correct.

If you do not receive your activation check your spam folder before using the CONTACT US form (at the bottom right of each page).



Email Address:
OR

Log-in











Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Thread Thread Starter Forum Replies Last Post
Best way to ship a DNA to Greece. Passion_and_Warfare Off-topic / Miscellaneous 20 03-03-2008 11:59 AM
FS: Various in the UK (int. ship is fine) dannymills Classified Ads: Guitars and Gear 7 06-16-2007 01:16 PM
$30.00 to ship a neck?? ohioplayer Ibanez JEM, UV, JS & Other Signature Models 4 05-26-2007 08:20 AM
Anyone here ever ship an amplifier?? tone_connoisseur Gear, Equipment, Recording & Off Topic 3 04-05-2005 10:17 AM
need to get an ESP M-SEVEN from Ikebe. Do they ship US? philzeta All Other Guitars (including Prestige) 0 01-23-2004 01:43 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome