Taylor & Guitar Center Woes - At least it's being taken care
In February, due to some financial constrictions, I had to acquire some cash for my ever rising property
taxes. I VERY reluctantly sold my 6 mo. old Taylor 410ce. I got nearly what I paid for it, but it was like aucctioning off a kid. Anyway, the financial picture improved with my tax refund, and off I went Taylor shopping. Obviously, GC could beat the Mom & Pop stores on price & selection, plus they had same as cash financing til 2003. I generally dislike chain stores due to the lack of care for their stock. Out of 4 414ces, I found ONE that was nearly perfect. I was so keyed on scouring the body, back & sides, I neglected to give the fretboard the same attention(BAD GAS!). *Well, I got the guitar home, wanted to polish it up, put new strigs on it etc. and was very surprised to find 3 seperate cracks in the ebony fretboard. *All I could figure was that either the ebony wasn't cured correctly, the guitar snuck past Taylor's fairly decent quality control, or it was stored in a desert like environment infront of a heating duct. There was no evidence of "drying" anywhere else on the guitar. For the record, I haven't bought a guitar from GC since the 80's, too many hassles and bad experiences. I figured (from past experience) that GC was going to give me one helluva fight over this. Again, much to my surprise, they appeared to be as surprised as I was that this had happened. Anyway, I guess the point of my rambling here is to say that all GCs aren't the same, and they guys at this one are taking care of the problem. I hope to have a factory fresh 414ce here in 2-3 weeks straight from Taylor. I have the utmost in confidence in these guitars, and they are, IMO, the best mass produced acoustics out there, and well worth the $'s involved. It was like a wake, lots of store employees checking out the cracks and walking away
shaking their heads after offering condolences. Hopefully I'll have a happy conclusion to add to this post in a couple weeks.....