Re: Patrick SIMS (custom shop in TN, USA) experiences
Well, 3 hours after I complained here, I got an email saying my guitar was finished. With pictures of the work. The guitar was en route the next day.
It plays like a gem now, and looks and sounds terrific.
Personally, I think the solution to the problems would be to have a wait list. When your name comes up, you have, say, 10 days to get your guitar to him. I think what gets people all riled up is that they feel like their guitar is held hostage. There's no need for the guitars to sit there for 12+ months.