Hi Ilia, thanks for your concern anyway. Let me tell you some facts.
First thing first, real names and handles registered on public forums are seldom the same - that doesn't mean anything.
You think I'm actually called Dex?
I understood your point. Yes, it doesn't matter sometimes. But when I called Parcelforce to check the parcel status from my side, they asked me to prove sender's information. That's why I need the seller's real information (name and address). However, the seller CONFIRMED with me his name is Gino but Parcelforce told me the sender's name is not Gino but someone else. Thus they stopped answer my questions for security reason. Then I checked with Paypal. I was informed the payment receiver’s name is not Gino but someone else as well. That makes me a bit worry: why the seller cheated me on this? Plus, the seller refused to prove his address and contact No as well. I’ve already paid him money and he got the payment. As the seller, his cooperation is the key of sorting problem out. Parcelforce only deals with the sender, not the receiver. I had to call them by myself after seller told me he wouldn’t call them again.
Please understand I just needed this information to work with Parcelforce.
Second thing and this is really more important than names - if you live at 75 Verona Close in Uxbridge (like the Post Office slip scanned on page 1 of the thread shows) then you really REALLY need to lighten up as it's clear whatever happened to your parcel is absolutely NOT the fault of the seller.
If parcel missed, it’s the courier’s fault of course. I never said it’s the seller’s fault and I never blamed him on this! I DID trust him, that why I didn’t open Paypal dispute. Even after three and half months waiting, I didn’t do anything but kept waiting response from the seller. I just need the seller to help me to sort problem out. But the seller’s communication and attitude really let me down. He told me he could prove the post reicept on 30 Oct:
He could do this from 30 Oct to 12 Dec (1000 hours). But he never did it until he saw I made complaint here on 12 Dec (he responded in 3 hours). I also contacted him many times but no response. Finally, I had to make a complaint here on 12 Dec. Please put your feet in my shoes. Please check:
Last thing and this really is the most important thing
I can not believe the mods are listening to you when ALL facts show that the seller posted a parcel weighting 4.6kg (just over 10lb) to 75 Verona Close, Uxbridge using the Parcel Force 48 service which guarantees delivery in 2 days and it was delivered and signed for.
I can't believe anyone on here (esp considering you can see the scans with the tracking number and everything) thinks the seller is to blame.
*shaking his head in disbelief*
If you want to help both of us, please be neutral. Your comment made me believe you are on his side. Parcelforce London West Depot has confirmed they lost the parcel (they left the parcel to someone else. That’s why they did issue the compensation to the seller). So, this point is not what we are discussing. I repeat again: the posting receipt was proved after I made complaint here. Are you clear?
Last thing and this really is the most important thing:
If you ordered & paid item from Argos and they proved the posting receipt, but you didn’t get the item in anyway, will you give up getting your money back??? IMO, posting receipt is proof of nothing. Refund is the final destination! Am I right?
The seller just want to close this post and leave me alone!