Quote:
Did the speed guitar get to you yet? any updates on it?
The trouble with Chris isnt his workmanship, I've heard only the best stuff about it, its the wait times, responses to emails and just hoping you even recieve your product at all.. Seems like alot of people give him afew orders and he doesnt even work on those, its like he is selective with the work he does, doing half and keeping the other halves money, with no refunds.. Fortunately when I did talk to him, we agreed on a payment plan so I would only be paying around $300-400 until I see the completed guitar in pics, and thats not too much money to risk, but the thing that really bothers me is it takes him 2-3 weeks to respond to emails, which is so hard to get any work done thru that (esp when agreeing on specs)
I think the other thing to bear in mind when people are slagging Chris for taking too long in answering emails is that when you're in business (as i am in a similar field to Chris) you get 1001....... tyrekickers!
I get loads of emails asking for custom builds, with a custom neck, swirl body, this hardware, that type of pickup, these tuners etc etc you can spend a while typing out and finding out prices and availability on the hardware or pickups....... then 6 emails down the line, the guy says "I'm only seventeen and haven't got the money, but if i do get some money i'll consider it" or they want a totally custom built Jem, but expect it to be costing buttons more than a used 550.......
When you work as a sole trader as i (and Chris) do, time is precious, and it can be best spent not answering emails to people who in reality have no intention or finances to have the work done that they're asking about.......
Maybe that sounds harsh, but as i said time is precious!
I do believe though that as a business i should be there to provide a good service to customers and prospective customers...... so i do answer emails as quickly as i can....... but guitar work comes first, as they are the guys who've put their money where their mouths are and have sent their guitar to you and have paid and want it back in a reasonable time scale........
Can you see what i mean?
Max