Join Date: Sep 2002
Location: Edinburgh, Scotland
I asked Dell about problems I had with the CD drive and this is what they said:
This problem can occur if the Wave Audio Media Controller Interface
(MCI) is corrupted or damaged.
To resolve the problem, complete the following steps:
Click Start | Settings | Control Panel | Multimedia | Devices. Expand the Media Control Devices section.
Click Wave Audio Device (Media Control).
Click Properties | Remove.
The following message will appear:
Are you sure you want to remove this driver?
The computer may prompt you to restart. If so, restart. If not, Click Start | Shut Down | Restart | OK.
Once the computer restarts, click Start | Settings | Control Panel | Add New Hardware.
Click Next | Next | "No, I will select my hardware from a list"
Select Sound, Video, and Game Controllers | Next | Next.
Select Microsoft MCI from the Manufacturers list, and select Wave Audio Device (Media Control) from the Models List.
Click Next | Finish.
Windows will copy files from the Windows 95/98 CD or the C:\Windows\Options\Cabs directory on the hard drive, if that directory still exist. Insert the Windows 95/98 CD if prompted to do so.
Click Yes when prompted to restart the computer and the MCI device will be re-installed and re-initialized.
If not, its a pain, but the only solution I can see is this. You know your computer can run without this problem so you just need to find the optimal software point where this is the case and stick with it:
You're going to have to back up everything, wipe your machine, and install your OS first. Test out & see if it works correctly. Take a disc image using Norton Ghost.
Then install your drivers, original discs supplied OEM first. Test. Take an image. Does it work? If not, try updating drivers. When it stops take an image. If it does not work, go back to previous disc image, try Windows updates instead (yes sry111 that may well be true but I've seen XP updates fix problems with machines, so its worth a shot).
Once (if) you get a working setup. Start instaling your software. One piece at a time, most important first. Take an image, run the machine for a week. If okay, go back to the image to remove the week's detritus, add another bit of software.
This is basically what I had to do to get my Dell running. I still get the noises when playing CDs from the drive so guess what? I don't do it.
NB You need 2 partitions on your hard drive (or 2 drives) one for your OS, one for storage of data, audio and images. Also note that the Dell fix didn't work for me, it might for you.
My theory is that while a lot of the components Dell use are fine, the IDE interfaces are garbage. I retrofitted an Ultra-160 SCSI card which solved my latency & HDD audio glitch problems, but don't want to go to SCSI for the CD drives.
Best of luck mate,