Join Date: Dec 2000
Location: A Mile High (USA)
I sent mine back directly to Rivera (can't beat it!). Paul Sr. and Eric shared the work on mine. They replaced a bunch o' caps, a few pots, a couple of the jacks, a couple of tube sockets and basically made it just like new. Mine was one of the first TBRs made, and it had been well-loved, so...it was in need of a tuneup.
With parts and labor, it ran me $150 plus shipping ($30 each way via UPS). They were VERY fair on the labor fees- Eric put about 5 hours into it, but they only charged me for one. They're great guys and are very easy to deal with. I was only without my baby for 3 weeks, so it was pretty painless.