Re: Secrets of an ex-Guitar Center emplyee
It's not necessarily the people working at GC, it's the commission-based, cut-throat, sales quota-driven work environment of any large retailer that makes the GC experience what it is. The comment by davess23 on that page really resonates with me:
The 90-day average tenure for its salespeople goes a long way to explaining what GC is really about. It speaks to a sales model used by the most competitive, cost-averse and volume-hungry operations. This isn't an indictment, just an observation that means you need to deal with GC the same way you'd deal with any major retailer.
My rule for GC is to get any notion that it's a "music store" out of my head. That kind of thinking can really screw you up. Music is likely to be way too near and dear to your heart to allow you to cope rationally. Don't kid yourself that their merchandise, emotionally engaging as it may be for you, is anything to GC except inventory, units to be moved. I just treat GC people the same way I treat employees at Best Buy or Home Depot or whathaveyou: I try to be demanding but nice, I don't expect kindred spirits who love what I love and whose sole desire is my happiness, but I don't dehumanize the help either. And I do expect that they will at all times act in their own best interests, not mine.