Re: Dead middle pickup?
I just wanted to post a follow up to my issue just in case anyone wondered what happened and it will also give you some information on Sweetwater.
I heard back from Sweetwater in a day or two, I think there was a slight delay because I sent my e-mail to the wrong person. However, the response I got back was for me to take it to a local shop which is an authorized Ibanez repair shop. I didn't want to send the guitar back to Sweetwater so I thought this was okay. I tok it to the shop and the guitar was fixed within a day. The problem was that the pickups were incorrectly wired up.
I contacted Sweetwater and naturally I was pretty angry because the reason I bought the guitar from them instead of Guitar Center was that their website extolled how they check each guitar before it's left the warehouse. Sweetwater agreed to pay the cost of the repair and offered me a few things to try and make up for the problem. I ended up getting some things and although my wife would probably wanted me to go further i just wanted to put this experience behind me.
The guitar was bought as a future present and I didn't have a lot of time to try the guitar out as it was supposed to be kept aside so it would be given to me at a later date. I'm just glad that I found this out now instead of waiting until I was presented with the guitar in front of family members only to find that it wasn't wired up correctly.
I'm still really disappointed in receiving the guitar from Sweetwater in this condition. I would have expected that they would have plugged the guitar into an amp to test the pickups, perhaps the guy who worked on this overlooked this. I now consider this matter closed
Sweetwater did appear to be very sorry for what happened and they did try to make up for this by offering things to me for all the inconvenience. I had planned on this being the last guitar I would ever own so I don't know if I would go back to Sweetwater again for a guitar or not. I'm sure when it comes to amps or stompboxes I would go to another retailer as I would be more concerned with the price. I just wanted to let you know about my experience and to put our a warning to other people to make sure to check your newly purchased instrument to make sure it's okay as you don't want to buy something early like I did only to find out that there is a problem.