Please help! Fernandes Sustainer
Hello friends. Well I decided to install a Fernandes Sustainer on my Jem 7VWH, hope I dont regret it because so far things aren't good. My luthier is highly skilled with wiring however it's worth asking the form before I go to the trouble of trying to return this thing. Basically he wired it up and here's what happens.
With the sustainer in "off" position:
bridge and middle pickups work fine, neck pickup (sustainer) is dead silent, no signal at all
With sustainer in "on" position:
My understanding is in the "on" position it only uses the bridge pickup which makes sense since in the "on" position I hear no difference at all when switching between pickups, it seems to sound like the bridge at all times. However there is no sustain effect at all.
Side note: the red light on the circuit board is on so long as the guitar is plugged in.
My luthier says that it seems to him like the sustainer pickup must be dead, which seems logical. However I wanted to run it by any of you that have experience with these, is there another possible explanation? From what I hear Fernandes support is pretty horrible, so I feel like my only other option is take the whole thing apart and return it in the hopes of another one working... Thanks so much for any help!