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Is your G a wound string I'm assuming; I'm sure it's pretty heavy either way. This is a wild guess but I wonder if that little bit of extra mass might make enough of a difference to make setting the relief a bit wonky. I have a RG652AHMS which has the same neck. Mine adjusts insanely low but it's not the thickest/stoutest neck out there. I have read about weirdness on the G strings of these guitars but never experienced it. In any event, I'd suggest your tech make sure to check how the the guitar plays as they set the relief. Specs only get one so far...

FWIW I also have a RG2027XL (27" scale). I can't recommend it enough for tuning down. It's got a relatively fast neck for a 7 string but it sounds *tight.*
 
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