As long as the trem baseplate is parallel to the body--you're fine. Concerning the saddles--make sure the guitar is intonated correctly.
How many turns did you go in each direction with the truss rod nut? With a bow like that, and if the rod is truly broken--he might as well get a new guitar. If you don't have the skills to remove the fretboard to get to the truss rod--it'll cost more to pay a luthier for the job than that guitar cost in the first place.

 

As long as the trem baseplate is parallel to the body--you're fine. Concerning the saddles--make sure the guitar is intonated correctly.
How many turns did you go in each direction with the truss rod nut? With a bow like that, and if the rod is truly broken--he might as well get a new guitar. If you don't have the skills to remove the fretboard to get to the truss rod--it'll cost more to pay a luthier for the job than that guitar cost in the first place.

Correct, these can be had for around 150.00 new.

 

Is there resistance to the truss rod? and you need to go to the left to bring that closer to flat.
As for the trem, loosen the springs in the back a bit, and re-tune, it will level out.

 

ya the truss rod just spins any way. I'm just gonna tell her to buy him a 350dx. This guitar is worthless.

 

sorry to disagree there jimmy. but if your holding the guitar as pictured in the neck picture. you want to turn it to the right or clockwise to remove some of that bow

 

did you get it sorted out? stop turning to the left and turn to the right to remove some of that bow

 

if your looking at it as in the photo, when I do them I'm facing the guitar, but either way it would be clock wise.